In an innovative approach to fostering compassion and understanding how being elderly can affect everyday life, three of the Executive Team from Shaw took part in a training experience designed to simulate the challenges faced by individuals face with the impairments associated with old age. They donned an empathy suit—a high-tech garment equipped with sensory devices that replicate the physical and cognitive limitations. This unique initiative aims to enhance awareness and empathy among employees as part of a new training program set to roll out around our services.
During the session, Sean Tregonning, Paul Boon and Tony Lane were immersed in a series of everyday tasks, from navigating through a busy office environment, dealing cards, making teas, picking something up to engaging in simple conversations. The empathy suit simulated various challenges: reduced mobility, impaired vision, hearing difficulties, and cognitive confusion. These obstacles forced the three to confront the reality of living with old age.
Paul Boon, Director of People, reflected on the experience: “I thought I understood the challenges faced by our residents, but wearing the suit made me realise just how isolating and confusing life can be for them. It was an eye-opening experience that shifted my perspective completely. It made me feel really disorientated at times.”
Similarly, Tony Lane, Director of Property Management, echoed these sentiments: “Navigating simple tasks felt overwhelming, and I found myself having to re-evaluate what I was doing. It was a good experience that I think our employees will value as it highlights the importance of patience and understanding in our interactions with our residents.”
Following the success of the trial, Paul Digby, Head of Training will be purchasing more suits to roll out nationwide training program incorporating the empathy suit experience. The objective is to integrate this immersive experience into standard training for all healthcare staff and beyond, fostering a culture of empathy and understanding.
The training sessions will be structured around interactive workshops, where employees will engage with the empathy suit while participating in discussions about dementia care practices. In addition to the experiential aspect, the program will include expert-led sessions focusing on the scientific and emotional impact of dementia, offering participants a well-rounded understanding of the condition.
Speaking about the roll out, Paul Digby commented: “We believe that empathy is crucial in delivering high-quality care. By allowing our employees to experience the challenges of those they care for, we’re not only enhancing their skills but also nurturing a supportive and compassionate atmosphere for both patients and employees.”
