A specialist acquired brain injury care centre in Ledbury has been identified as an ‘Approved Provider’ for the second year running.

The accreditation comes from national charity Headway following a remote compliance assessment.

The scheme, ‘Approved Provider’, highlights care services that demonstrate a provision of appropriate specialist care for those with complex, physical and cognitive impairment due to acquired brain injury.

Market Lodge, which provides short and long-stay services for people with acquired brain injuries, has been praised for providing a high standard of care in spite of the challenges faced by COVID-19. The charity assessed areas such as culture, governance and communication, will all ranking even higher than in the 2019 inspection.

Juls Simpson, deputy manager at Market Lodge, said: “To see these improvements during the COVID-19 pandemic is hugely rewarding for our staff and is a strong testimony to their continuous hard work.

“This accreditation not only confirms the high level of care I already know our staff offer at all times, but also highlights the knowledge they have about the purpose and function of the unit.

“Many of our service users at Market Lodge come from the local area, but we have supported people with acquired brain injuries from across the country, whatever their needs, and by having this ongoing accreditation we hope to help an even larger number of people in their time of need.”

Shaw healthcare provides a spectrum of services from comprehensive care packages through to low level support in the community for older people and adults with physical, sensory or mental health support needs.

For more information about Headway’s ‘Approved Provider’ scheme, visit its website: https://www.headway.org.uk/about-brain-injury/professionals/approved-provider-scheme/

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Dear Relatives,

In England, the Government has just announced that visits to care homes may take place following a ‘negative Covid-19 test’. I just wanted to clarify that this relates to the new Lateral Flow Tests only. The new Lateral Flow Test (or LFT) can give a test result within 30 mins. Thus enabling us to have an accurate up-to-date Covid-19 test result from which we can either agree or decline a visit almost instantly assuming it was pre-booked.

As of today less than a handful of our homes have received these new LFT tests and as such until your particular service receives their allocated test kits then we will need to continue with the current visiting arrangements in place at your particular home.

We do hope the new tests are rolled out quickly and we are told that many homes should have them prior to Xmas however as we are not aware of when they are dispatched and where to, then all we can do is wait and let you know as soon as your service receives their allocation. Only then can we facilitate the new visiting arrangements which these tests are designed to enable.

Thank you for your continued patience. You have been incredibly supportive of our care home teams so far and we hope you do not have long to wait before you can see your loved ones in a way that we all have been longing for since the start of the pandemic.

Thank you again.

Mike Smith Chief Operating Officer