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Please browse through our care homes to find a service that fits your needs. If you would prefer to speak to someone directly about your requirements contact us on the Care Enquiry Line 0800 902 0092.

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Person-Centred Care

At Shaw, we know that family is important, and we know how important it is for families to feel connected, be included, be informed and be a part of their loved one’s life. Our employees are dedicated and committed to provide the best quality of care, support and understanding to every family member relating to those who use our services.

The care we deliver has adapted over time to accommodate industry best practice, the changing needs of communities and the local authorities, but the constant is ensuring that our care is person-centred. No individual is the same - their likes, dislikes and life experiences determine who they are and how they like to be treated.

Individual care plans capture these and assists those who deliver care and allow the individual to feel independent, dignified and respected.

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Considerate design

Our care environments are ergonomically designed to complement the delivery of person-centred care. Our architecture considers optimising daylight, creating clear pathways, engaging interiors but we never forget that these are peoples’ homes, so we try to make them comfortable and homely.

We consider the time periods that would have been golden years for our residents and decorate some areas to evoke reminiscence.

Some prefer to be in their own environments and we are also able to provide the level of care that individuals require at a frequency that suits their needs.

We also operate specialist services to cater for specific care types; community care hubs, high/low secure mental health, Acquired Brain Injuries, Learning Disability, Physical Disabilities, Intermediate Care Units and Rehabilitation.

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At our residential services we have activity programmes to promote healthy minds and wellbeing. We adapt our programmes based on the feedback of our individuals and try to promote creativity and enjoyment. Individuals are invited to participate but it is not compulsory.

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Shaw sample activities thumbnails

Mealtime experience

We employ chefs at our services to deliver varied meals that provide flavour and nutrition. Our menus rotate monthly and are peppered with family favourites, there are always alternative options to cater for all tastes; fish & chips, roast dinners, pies, soups/casseroles, bangers & mash.

We have communal eating areas with laid tables or individuals can eat in their own rooms if they choose.

Any medical, cultural or religious dietary requirements are included in individual’s care plans.

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Our services are purpose-built care facilities with an emphasis on home and community. There are areas to socialise and partake in activities that you can select from a schedule, plus there are areas to dine communally, should you wish, alternatively you can dine in your own room.

We always extend a warm welcome to visitors and hope that we become an extension of your family as much as you become a part of the Shaw family.


We care for those with dementia on an individual basis. A person’s experiences, feelings and values are unique and an individual dealing with dementia can feel a range of emotions that are personally challenging. We seek to provide continuity and a sense of belonging to make our care homes feel like the individuals’ home; by engaging with the individuals’ family we use sensory stimulation to evoke reminiscence and recollection of life events which can make residents feel of value and contented. Dementia care is supplemented by frequent assessments to ensure the correct level of care is provided.

All care workers are specifically trained and will have achieved recognised dementia qualifications which equips them with the skills to provide enhanced care. Qualified nurses attend training to ensure all professional requirements are met. We regularly monitor our employees’ skill levels and provide supplementary training to ensure we are delivering the best quality of care.

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Click below to access short films and guides about dementia

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Mental Health 

We provide person-centred care and treatment programmes for people with a primary diagnosis of mental illness with or without physical disability including patients who might have committed a criminal act due to their illness.

Complex Care

Providing care and treatment programmes for people with multiple needs such as dual diagnosis of learning and/or physical disabilities, Acquired Brain Injuries, challenging behaviour and a variety of other complex conditions.

End of Life / Palliative Care

Delivering care at very difficult time for individuals and families. We focus on making the individual as comfortable as possible while supporting the family and loved ones.

Day Care / Respite

Individuals can attend one of our facilities that operate Day Care to socialise or interact with peer groups.

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Regulatory Governance and Compliance

Our services are inspected by regulators on a random basis and the outcomes of these inspections can be found on each of our services’ web pages. We also operate in accordance with strict internal Clinical Governance and Quality guidelines.


ISO Standards

ISO QSL Cert ISO 9001  ISO QSL Cert ISO 14001 

ISO QSL Cert 45001  ISOQSLCertISO27001


We have received several industry recognised awards and accolades in recognition of our innovative and effective care; Which? Dementia Awards, National Care Awards, Laing Buisson.

Please click here for more information

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Dear Relatives,

We would like to thank you for your ongoing support of all our care homes and hard-working staff throughout the past year. It has been an incredibly challenging year for everyone, and we recognise the impact that the pandemic has had on all those connected to our homes and within our local communities. We are now hopefully seeing a way back to normal and look forward to opening our doors fully in the coming months.

However, following the recent announcement by the government, we are pleased to advise that from Monday 12th April 2021 our care homes in England will be able to allow visits from 2 named visitors(subject to a negative Lateral Flow Test and PPE being worn). We will also be extending visiting into the weekends as long as it is booked in advance. Your care home will discuss with you the guidelines we need to follow for you to become a named visitor.

Furthermore, we are also delighted to announce that for the first-time visits can include a child or baby. Children under the age of 2 will not count towards the 2 named visitor quota. Clearly, visits involving children will need to be carefully managed and in agreement with the home manager. As per the guidance those over the age of 11 will need to wear PPE and be tested (with parental consent).

Another development in the new approach to visiting is the nomination of an ‘essential care giver’. The essential care giver role is intended as a way of supporting the relatively small proportion of our residents who need some element of care and support that could only ever be provided by someone with a unique personal relationship with the resident, perhaps formed over many years. It is likely that this person will already be part of the ongoing care plan for the resident. All this will be at the discretion of the manager and the care giver will be subject to the rigorous testing regime currently undertaken by our own staff. Please speak with your Home Manager for further details.

In summary from 12th April 2021 the new government guidelines for care home visits allow for;

1. 2 named visitors (see the guidance for help on how you could become a named visitor and what restrictions apply)

2. Children can also visit with those under the age of 2 not counted as part of the 2 named visitor quota (see the guidance for help and what restrictions apply)

3. A person can apply for essential carer status but this will need to assessed and agreed by the Home Manager and is subject to rigorous testing.

The Government guidance on care home visiting in England can be found HERE.
The Government guidance on care home visiting in Wales can be found HERE.